This course focuses on essential problem-solving skills, including identifying the root cause before addressing the issue and collaborating with your team for creative solutions.

It provides insights into prioritising problems effectively, setting a clear end goal through a satisfactory description, and categorising problems based on urgency and importance.

It is analytical thinking in problem selection and utilizes four key idea generation principles: generating many ideas, provoking thought, changing perspective, and making new connections. It promotes a divergent thinking style for idea generation and helps identify and overcome mental blocks to foster creative thinking.