This course is designed to equip you with the skills to set effective and SMART goals when coaching individual staff members.

It focuses on establishing a strong coaching relationship using the GROW model strategy, a framework for planning and conducting coaching sessions. The GROW model provides a structured approach to help you work with the person you're coaching, enabling you to establish clear coaching goals, develop a realistic development plan, and monitor progress while gaining commitment to improvement.

Through thought-provoking video scenarios set in various work environments and centered around the popular GROW coaching module, this course engages learners, building both skills and confidence in coaching.